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Special Announcement

Be sure to listen to Dr. John Cruickshank, Chief Medical Officer for Lovelace Health System, this weekend discussing Patient Centered Medical Homes (PCMH) with radio host Milt McConnell. Dr. Cruickshank also discusses how Lovelace is implementing coordinated care models and PCMH to meet the needs of our community.

The 15 segment will air at the following times:

Saturday, Nov. 10

6:30 am: 610AM

5:30 pm: 1050AM

Sunday, Nov. 11

6:00 am:  103.3FM, 99.5FM, 93.3FM and 96.3FM

10:30am: 1050AM

5:30pm: 770AM

11:00pm: 92.3FM


Better Approach to Health Care

There is no one-size-fits-all to health care. Some see their doctor once a year, others more often. But there is a common complaint: health care can be a hassle. It’s hard to get appointments, and often, after rushing to be on time, the doctor is not ready for you. Sometimes doctors are hurried and aren’t able to spend the time they would like with you. They hear about the problem at hand but don’t get the whole picture. For this reason we’ve adopted a better approach to health care. It’s called a Patient Centered Medical Home.

Our Patient Centered Medical Home puts together and coordinates all the pieces of your health care, arriving at a clearer picture for more informed decision-making.

A Coordinated Approach

We know how overwhelming health care can be. It’s complex, especially when you have to see different doctors like cardiologists, allergists and physical therapists. That’s a lot of different people giving you tests, prescriptions and advice. What’s more, they each only see a part of you. Piecing the parts together is often left to you. And no one doctor is there to make sure you don’t miss anything. It shouldn’t be this difficult and confusing. Our personal physicians serve steer the ship. And they have skilled support staff. We have medical assistants, care coordinators, health coaches, medical records specialists, office managers, lab technicians and patient educators. As your needs change, so does your team. If you need a specialist, we’ll help you find the one that is right for you. Your personal health team here will work with those specialists to make sure that everyone is focused on you. Your health concerns don’t stop at our office doors, and neither do we.

Health Care at Your Convenience

Health problems come at all different times and places. Sometimes it’s urgent, sometimes not. They don’t always fit nicely into the normal business day. When you’re sick, the last thing you want is to have to wait a week to see your doctor. That’s why we offer both primary and urgent care services. Don’t have an appointment? No problem. Do you prefer scheduling appointments online? Check out our website. We strive to make our services as accessible to you as possible. Life is busy, and your time is valuable. With your team here, it’s easier to get the care you need.

A Partnership

Patient-centered care isn’t just about being there when you’re sick. It’s about preventing you and your family from getting sick. We’ll help you keep track of things like yearly checkups and create preventive programs custom made for you. We’ll be sure you get the tests you need in regard to your health or family history. And once you’ve had those tests, your team will be sure you understand the results and get any follow-up care necessary.

It’s a partnership between you, your team, and your family. Because getting the whole picture is just one step, once that picture is clear, you and your physician can work together to make better decisions about your health. It’s about communication. We want you to ask us questions. We want to hear about any and all aspects of your health that you want improved.

We know that when it comes to chronic health management – things like asthma, diabetes or high blood pressure – it can seem overwhelming. We’ll take the time to sit down, listen to you and address all your concerns. After all, you’re not a diagnosis, you’re a person. Here you’re not just another patient - you’re our guest, and we want to be sure you feel, as much as possible, at home.

Lovelace Coordinated Care