LHS Employees Named to NMBW's 40 Under 40

Katrina Morgan
Director of Inpatient Services Lovelace Westside Hospital

Education: bachelor’s degree, nursing, and master’s degree, health administration, The University of Alabama at Birmingham.

What has been the defining moment of your career so far and why?
I believe the defining moment of my career occurred in week three of my new job as a nurse manager. At week three of my employment, the chief nursing offi cer left the organization ... Because of this change in leadership, I was given an opportunity to serve as the director of inpatient services ... I jumped into this director role with a vigor and determination. I rallied my staff with their expertise and experienced input. Together, we embraced a path of positive changes in the patients’ and employees’ experience, growth of services and education ... With the addition of new services and by educating our staff, we were able to provide a positive experience to more patients by keeping them at the hospital and not transferring them out of their home community hospital.

In what ways beyond your job description do you give back to the community?
In the two years I have held my director position, I have been a mentor to four amazing young women ... I have also spoken at many high school leadership and nursing events, such as Leadership Sandoval County, Youth Leadership Sandoval County and UNM Transforming Care at the Bedside Symposium. I am a member of the Brookline College advisory board so that I can make sure new nursing students are being taught not only a skill set for patient care, but also how to obtain a nursing job in the community and excel as a nursing leader.

What’s your most unusual talent?
I can dance en pointe. I was a ballerina for over eight years and considered it professionally. I can probably dance “Swan Lake” in my sleep.

What was the last new music you got really excited about?
Rihanna’s album “Loud.” It reminds me of fun times with friends this past summer at the Butte.

What’s your favorite way to unwind?
I enjoy drinking a glass of wine with my husband on the back porch while watching the amazing sunsets we have. I’m so New Mexico because ... I can’t eat a cheeseburger without green chile, have started a collection of Albuquerque Balloon Fiesta pins, hiked the La Luz trail, have been trout fishing in the San Juan River, have Gertrude Zachary and Lilly Barrack as staples of my jewelry collection, turquoise is my favorite color, I collect Indian pottery and I can cook a mean green chile stew.

Suzanne A. Wills
Director, Physician Offices Lovelace Health System

Education: bachelor’s degree, human biology, Texas Woman’s University; MBA, health organization management, Texas Tech University

What has been the defining moment of your career so far and why?
For a brief time, I left the health care fi eld and thought that I wanted to do something different. I discovered during that time that health care and helping with finding ways to provide health care to patients was my passion.

What commonly accepted business wisdom do you think it’s time to do away with?
It’s time to retire the notion that men and women want and need the same things. In the health care field, it is evident that men and women require completely different treatment and often have completely different symptoms for the same illnesses. They also view health care differently and make decisions differently. Sadly, to save time and money, we overgeneralize the needs of our populations, fit them into boxes and often overlook real health needs.

An example of how the industry must deal with significant differences in the sexes is with heart attacks. Women have very different symptoms from those that are usually seen in movies and on TV. Their arms often do not hurt, and they sometimes just feel a sense of dread prior to the heart attack. Yet millions of health care professionals make business and fi nancial decisions based on a one size-fits-all mentality, and our communities pay the price for this. Additionally, women generally make the majority of health care decisions for their families, so it is important to see them as major players in how health care is delivered in this country ... The industry needs to spend marketing dollars and make serious time and equipment investments into tailoring treatment for individuals.

In what ways beyond your job description do you give back to the community?
Executive Preceptor, MBA - HOM, Texas Tech University, February 2002 - present; member, Junior League of Albuquerque, January 2009-present, presidentelect September 2012-2013, fi nance VP September 2011-2012, finance MAL September 2010-2011; Susan G. Komen for the Cure, Race for the Cure committee, August 2009 – 2011

What’s your most unusual talent?
Ice skating

What was the last new music you got really excited about?
Maroon 5

I’m so New Mexico because ...
I like my enchiladas Christmas-style.

New Mexico Business Weekly

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